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Case Closed: Content That Wins

Duffy & Simon Lawyers
01

In 12 months, increased new clients by

25
%
02

New family law–related matters grew by

30
%
03

Property-related matters grew by

15
%

The Opportunity

Family lawyers have a tough job, helping their clients through some of the hardest moments of their lives. That makes marketing tricky. You need to be visible — but never insensitive. Duffy & Simon wanted to grow. The challenge? Attract new clients without seeming opportunistic or overly corporate. The solution: content that educates, reassures and builds trust — positioning them as the go-to experts in family law; the kind of lawyers you’d want on your side in a cut-throat divorce.

Deliverables

  • Content strategy
  • Blog content
  • Web content
  • AI SEO
  • Traditional SEO
  • Creative digital marketing

The Backstory

Duffy & Simon specialise in family law, offering wills and estate services, succession planning, and more. Through strategic workshops, we identified divorce and child custody as the biggest growth opportunities. The data supported it — the median age for divorce in Australia sits in the mid-40s. That became our sweet spot target audience. But demographics only tell part of the story. The real insight? People weren’t just searching for lawyers. They were searching for clarity.

The Mission

We uncovered a critical pain point: for most people, divorce is deeply confusing. At an already traumatic time, the information they need is buried in jargon and legal labyrinths, leaving people more overwhelmed than informed. We saw a gap: clear, empathetic, straight-talking family law content. So we built it.

The Strategy

We started with real questions — not assumptions. Using search data and social listening (including forums like r/AusLegal), we uncovered what people were actually asking when no lawyer was in the room. The kinds of questions typed late at night. The ones fuelled by stress and uncertainty. Then we built a Family Law hub around those questions — covering divorce, financial abuse, custody and child support in plain English.

Publishing for the sake of it? That’s just noise. Strategic content answers real questions, builds genuine trust, and turns curious clicks into loyal customers.

Many family law websites assume a level of legal knowledge most people simply don’t have. The result? Circular explanations that leave readers more confused than when they started. We flipped that.

Our writers dug into legislation, Family Court resources and competitor content. Every time something felt unclear, we treated it as an opportunity. If we had to pause and decode it, so would a reader. We filled those gaps — simply, clearly and without fluff.

The result: comprehensive, approachable guides that became go-to resources in their space. Our SEO team mapped high-value and long-tail keywords across the full client journey — from early “How does custody work?” searches to high-intent queries like “custody lawyer Melbourne”. Every brief balanced ranking potential with genuine usefulness. Keywords were important. But clarity came first.

 

The Results

Visitors who landed in the new Family Law hub spent more time on the site, clicked through more pages, and naturally moved from helpful articles to key service pages — and, most importantly, to making an enquiry. The numbers backed it up, too: blog content drove over 18% of total site traffic, proving it wasn’t just “nice to have”, it was doing real work.

But here’s where it gets interesting. Duffy & Simon’s articles are now being cited in Google’s AI Overviews and ChatGPT responses. And that’s the new frontier.

Search visibility today isn’t just about ranking #1. It’s about being the source AI tools trust and reference across platforms like Google Gemini, ChatGPT Search and Perplexity. Because even if you rank first for “custody lawyer Melbourne”, an AI summary can sit above you.

We made sure Duffy & Simon became the source that summary pulls from. That’s what smart content — and AI-ready SEO — looks like.

01

SEO leads up by

44
%
02

Google Ads leads up by

75
%
03

Social leads up by

57
%
04

SEO Conversion rate up by

32
%

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